Jo has over 20 years’ experience coaching and training leaders and staff in SMEs (small to medium size businesses) and global corporations.

Clients such as Cochlear and NetApp continue to request Jo to run their workshops and training year after year citing her “boundless energy and enthusiasm” and “passion for helping participants improve”.

Jo started her career in the 1980s working for Acorn Growth and UK travel company, Comet Travel. In both cases, she rose to become the top salesperson in the country.

Returning to New Zealand, she was appointed manager at one of the first Flight Centers and eventually took debentures in each new store. Much of her time was spent training consultants and managers on how to improve sales and profitability through customer engagement and solid business practices.

After 10 years at Flight Center, Jo moved into the IT industry. At Comteq Solutions she ran and expanded the professional services side of the company which also involved training the consultants in persuasive customer engagements and business development.

In addition to working with TIA clients, Jo also runs her own business, where she coaches business owners on how to grow their business.

Jo is HBDI® certified.